If you haven't guessed, or are just wondering, I work in corporate America. I would like to live in the world of private enterprise but I'm scared and that's another topic for another day.
Titles make the corporate world go round. It's how we know what kind of "Pig" we are. (You have to recall Animal Farm by George Orwell, you see some pigs are created more equal than others.) For example, VP pigs are "better" than mail room pigs. To be politically correct, mail room pigs and VP pigs are entirely equal and just as important as the other. I think that if the VP pigs were all in plane crash with the mail room pigs, we'd miss the mail room services first and then the VP's.
It's my opinion though I could be wrong. What do you think?
It is rather ironic that the "low-skill" jobs are the low paying jobs and yet are the people we depend on the most on a day-to-day basis (mailroom, reception, call centers) and these are also usually people who are our customers' first contact.
What would happen if our recpetionist was the one with a masters in communication or english and made 80,000+ a year? Is it possible we would have someone with excellent communication and problem solving skills and a big part of their role was communicating back to the business?
That kind of role adjustment would be a huge corporate shift in general. But it has real possibilities, doesn't it.
Posted by: Laurie | September 26, 2005 at 12:46 PM